Melissa Westendorf – 2-Day: Certified Clinical Telemental Health Provider Training: A Therapist Guide for Ethical, Legal and Technology Concerns when Using Teletherapy
- Faculty:
- Melissa Westendorf
- Duration:
- 12 Hours 14 Minutes
- Format:
- Audio and Video
- Copyright:
- Jul 21, 2020
Description
Handouts
| Manual – 2-Day Certified Clinical Telemental Health Provider Training (11.9 MB) | 200 Pages | Available after Purchase |
Outline
Research about Telehealth Services
- Here to stay
- It works
- Benefits
Application of Ethical Codes
- Psychologists, social workers, professional counselors
- Building competence
- Technology appropriateness examples
HIPAA
- HIPAA and HITECH
- HIPAA and small providers
- Violations and why they occur
State Law Applications
- State interests for the pros and cons for permitting telehealth
- Cohesive incoherence
- Examples of statutory guidance
- Risk management guidelines
- Interjurisdictional practice
Efforts to Improve Telehealth Interjurisdictional Practice
- PsyPact
- Others
- Checklist of questions to determine if you can practice across statelines
Case Examples for Using Various Forms of Telehealth Best practices for telehealth
- Selecting the appropriate tools
- Utilizing ATA guidelines
- Clinical – patient and setting appropriateness
- Technical – The setting, camera, microphones, and lighting
- Administrative – connectivity, training
- Practical solutions for your therapy
Processes & Procedures
- The intake process
- Informed consent – sample plan, key topics to cover
- Emergency and crisis plans – what to include, medical issues, sample plan
Delivery Platforms Keeping Ethics/HIPAA in Mind
- Asynchronous platforms
- Common elements
- Concerns with platform
- Synchronous therapy
- All-in-one services
- Email and texting safely
- Pros and cons
- HIPAA requirements
- Encryption
- Password protection
- VPN
- Electronic communication policy
- Hardware and software safety
Screening and Suitability of the Client
- Benefits of telehealth Services
- Evidenced-based research
- Patient and setting contraindications
- The intake, mental status exam, and ongoing Evaluation
- Assessment with clients
Professional Boundary Considerations
- For the client
- For the clinician
- Crossings versus violations
- Recommendations for maintaining professional boundaries
- Licensing board complaint examples
- Red Flags for Therapist
- Strategies to Avoid Red Flags
- Recommendations for improving the therapist’s telehealth experience
- Additional Resources
Multicultural Considerations
- Issues to consider
- Geography, settings, populations
- Seeking guidance
Theoretical Considerations for Telehealth
- Evidence-based support
- Which models transition well
Self-Care for the Clinician
- Ethics application
- Causes of burn out
- Warning signs in therapists
- Characteristics of effective self-care
- Strategies and techniques
- Resources
Dos and Don’ts of Social Media
- Using social media to your advantage
- The required social media policy
- Social media and boundaries
The Era of Electronic Records
- Development of the electronic record
- Electronic document storage
- Electronic document destruction
Reimbursement
- Medicare/Medicaid
- Private payer
Faculty
Melissa Westendorf, Ph.D., J.D. Related seminars and products: 8
Technology Wellness Center
Melissa Westendorf, Ph.D., J.D., is a clinical and forensic psychologist and founder of the Technology Wellness Center. As a clinician, she has provided therapy to adults and adolescents in the community and within the correctional setting. Dr. Westendorf’s forensic practice is dedicated to assessing adults and youth in either the criminal justice system or in civil matters. As a technology wellness expert, she is dedicated to assisting parents, children, adolescents, and adults on understanding the complexities of technology use and the impact on our brains, emotions, and interpersonal relationships. Dr. Westendorf’s legal training coupled with her clinical background enables her to work with individuals who are experiencing the legal ramifications of technology use.
As a proactive psychologist and educator, Dr. Westendorf is a keynote speaker at academic institutions, parent organizations, businesses, and community groups, offering preventative tools and resources that educate others on how to manage technology use in a healthy manner. She is the co-author of Unplug! Raising Kids in a Technology Addicted World. She has served on the Committee for Legal Issues for the American Psychological Association and on the Psychology Examining Board for the state of Wisconsin. Dr. Westendorf has been appointed as an expert in high profile legal cases, featuring the psychological ramifications of technology use. Her expertise has been relied upon in a wide variety of articles, podcasts, radio segments, and television programming. She has been featured on NPR (National Public Radio), Wisconsin Public Radio, and ABC’s 20/20. She is a monthly contributor to The Morning Blend.
Speaker Disclosures:
Financial: Melissa Westendorf is a founder of the Technology Wellness Center. She is in private practice. Dr. Westendorf receives a speaking honorarium from PESI, Inc.
Non-financial: Melissa Westendorf is a member of the American Psychological Association.
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