MHU – Mobile Home Community Manager Training
Salepage : MHU – Mobile Home Community Manager Training
Arichive : MHU – Mobile Home Community Manager Training
Why A Well-Trained Manager Is Essential To Success With A Mobile Home Park
Whether you like it or not, your Manager is your eyes and ears in the field, as well as the buffer between you and your tenants and the only source of getting the job done for you on everything from posting notices of rules violations to pressing tenants on collections. So the manager is one of the most important players on your team, whether it’s a greeter or a full-time manager. As a result, the best chance you have of making the most money with your park is having this player as well trained as possible, and as well coached on a continuous basis. The Certified Community Manager Program provides both – we teach your Manager how to be a star, and then we follow that up with continuing education and support to make sure they play at the top of their game. If a well-trained manager can simply rent one extra home or bring in one extra rent check per month, then the impact can be giant. Everything they do is amplified by a multiple of 10+ when you go to refinance or sell. As a result, a smart owner gives their manager the best training and continual education they can buy. That’s why we built this program – for the hundreds of managers that work in our properties.
Course Information
Several years ago, we realized that there was a better way to train and empower our own managers, because we were spending way too much time in the field going over the same repetitive material with managers that could be more efficiently done with several of them at one time. However, the cost to bring them together at one central location was excessive, and it became readily apparent that the correct way to train managers is using modern technology to save the enormous cost in time and money of a face-to-face training session. In addition, face-to-face training is often interrupted by cell calls and other distractions, and the whole time you are in training you really want to go home or be someplace else, so there is no enthusiasm and many important points are skipped or forgotten. So we started creating a new course for managers – for our own use – about two years ago. This is now what we use to train the managers in our few hundred parks, and we seriously believe that it is the best in the industry. Here’s how it works:
- The course is designed in 17 modules, each focusing on one important aspect of their job, which total to around 8 hours of instruction.
- It is delivered webinar style from their computer screen, and they can start and stop it as necessary
- There is a quiz at the end of each module, to make sure they grasp the key points before moving on to the next module
- There is a handbook that they can keep for later reference
- There is a reference library that includes all the forms and notices that a we have our managers use
- There is a webinar for each form and notice to show them the correct way to fill them out
- They a graduation certificate once they pass the course
- A managers-only forum that they can access 24/7
Reviews
There are no reviews yet.