Robbyn Holland – New Hire Orientation Video
Salepage : Robbyn Holland – New Hire Orientation Video
Arichive : Robbyn Holland – New Hire Orientation Video
Description
Your Instructor
After earning a Bachelor’s Degree in Business from Florida Atlantic University, Robbyn worked as a Television news reporter for Florida’s News Network, Fox TV, WPTV Channel 5 in West Palm Beach, FL and The Health Network located at Universal Studios in Orlando, FL. Her experience includes 10-years working as a field reporter until switching careers to work in healthcare.
Robbyn’s healthcare sales career began working in the field marketing homecare services to physician offices, assisted living communities and Skilled Nursing homes. Robbyn says, “I quickly learned the importance of building relationships – my referral sources. My accounts were my friends and when they had a new referral they always thought of me first because of the relationship we developed.”
Several years later, Robbyn was hired as a Regional Director of Sales working as the Acquisition Team Manager for a Florida based Home Care company which grew from 4 offices to 28 offices throughout Florida, employing over 1,700 caregivers and offering homecare services in 47 Florida counties.
From there she transitioned into Senior Living and worked as a VP of Sales for one the largest National Healthcare companies managing the marketing for 40 communities covering 6 States in the Western part of the U.S. Eventually she opened her own Medicare Skilled Home Health agency and Private Duty Home Care in Florida.
Today Robbyn owns STAT Homecare Consultants in Orlando, Florida where she teaches proven sales techniques to healthcare sales professionals.
Course Curriculum
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WELCOME! (0:57)
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MISSION, VISION, PHILOSOPHY (2:15)
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ORIENTATION CHECKLIST (2:01)
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EQUAL EMPLOYMENT (8:33)
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ETHICS (2:20)
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SCOPE OF SERVICES/SUPERVISION OF STAFF (2:36)
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AGENCY EXPECTATION – ON THE JOB (5:13)
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INFECTION CONTROL (2:31)
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CONFIDENTIALITY OF CLIENT INFORMATION (HIPAA) – PRIVACY COMPLIANCE (3:46)
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CLIENT CARE RESPONSIBILITIES AND SPECIAL NEEDS (2:54)
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SAFETY IN THE WORKPLACE/FIELD SAFETY (5:07)
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SAFETY IN THE HOME (2:27)
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GRIEVANCES/COMPLAINTS (3:12)
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ABUSE, NEGLECT, EXPLOITATION (2:28)
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EMERGENCY PREPAREDNESS (4:16)
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COMMUNICATION BARRIERS AND CULTURAL DIVERSITY (1:31)
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RECORD KEEPING-DOCUMENTATION (2:26)
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FRAUD, FALSE CLAIMS AND WHISTLEBLOWING (2:16)
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CONGRATULATIONS! (0:58)
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PRINTABLE HANDBOOK
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CERTIFICATES (3)
Frequently Asked Questions
Internet Marketing Course
Digital marketing is the component of marketing that utilizes internet and online based digital technologies such as desktop computers,
mobile phones and other digital media and platforms to promote products and services. Its development during the 1990s and 2000s,
changed the way brands and businesses use technology for marketing. As digital platforms became increasingly incorporated into marketing plans and everyday life,
and as people increasingly use digital devices instead of visiting physical shops, digital marketing campaigns have become prevalent,
employing combinations of search engine optimization (SEO), search engine marketing (SEM), content marketing, influencer marketing, content automation,
campaign marketing, data-driven marketing, e-commerce marketing, social media marketing, social media optimization, e-mail direct marketing, display advertising,
e–books, and optical disks and games have become commonplace. Digital marketing extends to non-Internet channels that provide digital media, such as television,
mobile phones (SMS and MMS), callback, and on-hold mobile ring tones. The extension to non-Internet channels differentiates digital marketing from online marketing.
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